Western Union Money Transfer® Service

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Millions of people trust Western Union to send money. There are over 500,000 agent locations worldwide in over 200 countries and territories.

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How to Send Money from an Agent Location

Western Union Agent Location Chart
Complete Transaction at an Agent Location   Money is Ready for Pick Up
At participating Agent locations

Step 1: Complete Transaction

Fill out appropriate form, the amount being sent and the fee - and give it to the Agent. Be sure to save your Money Transfer Control Number (MTCN).

Step 2: Money is Ready for Pick Up

Money can be picked up at participating Agent locations worldwide.

How to Receive Money

Make sure you know the money is ready before you try to pick it up. You can do this by contacting the sender, or you can check the status of your money transfer if you know the Money Transfer Control Number (MTCN).

Step 1: Visit an Agent location

Visit a nearby Western Union Agent location.

Step 2: Complete the "Receive Money" form

Fill out the required information on the form: First and last name of the sender, their City and country, where the money was sent from, the amount, and the Money Transfer Control Number (MTCN) if required.

Step 3: Show your ID

Present the completed form and a valid government-issued photo ID to the clerk at the Agent location.

Step 4: Receive the Money and Receipt

Collect money and receipt from the clerk. It's that easy.

Restrictions and Special Notes: Canada

Receiving in Canada

  • For money transfer payouts of $1,000 CAD or higher identification type, number and place of issuance must be provided by payee.
  • Receiver must present correct MTCN number.
  • Receivers must be at least 18 years old.

For more information please visit http://www.westernunion.ca/.

Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees and foreign exchange rates may vary by brand, channel, and location based on a number of factors. Fees and rates subject to change without notice.

© The Western Union name, logo and related trademarks and service marks, owned by Western Union Holdings, Inc., are used with permission