Customer Service

Need help? Have feedback? We want to hear from you!

We invite you to visit our Frequently Asked Questions page before contacting us, as it may answer your questions.

 

Email

Email


customerservice@gianttiger.com

Toll Free 1-833-848-4437

A Customer Care representative will be available to help you, Monday to Friday from 9 a.m. to 5 p.m. EST.

*For online order support only, a Customer Care representative will be available to assist you, Monday to Friday between 8 a.m. to 9 p.m. EST and/or Saturday and Sunday between 8 a.m. to 9 p.m. EST. Please have your order information available to help us quickly assist you. For all other inquiries, our Customer Care team will be available to assist you between 9 a.m. to 5 p.m., Monday to Friday (excluding holidays).